State Office

Led by the Chief Executive Officer, the professional staff at Scouts NSW State Office are responsible for supporting the business of Scouting, ensuring the framework and processes are in place for thousands of Australians to participate in the Scouting program.

The key business functions at State Office are listed below.

Chief Executive’s Office

The Chief Executive’s Office is responsible for supporting the Chief Executive Officer and Chief Commissioner of Scouts NSW. The Office coordinates State-level events including the Annual General Meeting, Chief Commissioner’s Council and Commissioner’s Conference, and is responsible for management of the State Office.

Child Protection and Risk

The Child Protection Department coordinates Child Protection and Behavioural Management Issues, and develops and champions the Scouts NSW Child Safety Policy and Procedures. The WHS/Risk Department coordinates compliance, incident and hazard reports, asbestos management, WHS site audits, support for volunteer ScoutSafe Team and Risk Management.


The Chief Operating Officer is responsible for the strategic and operational aspects of financial management and planning, and the operational service delivery of Scouts NSW.


Finance is responsible for the strategic and operational aspects of financial planning and management, including insurance, procurement, budgeting, taxation, audit, payroll, and financial accounting.


Grants is responsible for the administration of government and philanthropic grants for Scouts NSW and Scout Groups, including the Community Building Partnership Grants.

Member Services

Member Services coordinates membership awards, membership invoicing, forms and membership data processing, and is responsible for travel, hotel and vehicle bookings.

Training Services

Training Services is responsible for the management of training records, administration of leader training, wood badges, e-learning, and Adventurous Activity training. The team also manages accredited qualifications, as well as administering the Youth Safe Advocate training.

Marketing and Communications

Marketing and Communications is responsible for the management and coordination of marketing, corporate communications, brand, media, digital media, publications and events.


Property is responsible for the high level management of, and input to, the procedural practice and strategic direction of the State property portfolio.

Project Management Office and IT

The Project Management Office provides governance and business analysis expertise for projects under the Scouts NSW Strategic Plan 2019-22. The IT team provides IT and admin support to members of Scouts NSW, including assistance with teleconferencing, preparing reports, ScoutLink access and email registration and functionalities.